Frequently Asked Questions

  • 2. How can I control a device which has a remote controller - such as an air conditioner - and change a temperature with iSocket?

    You can turn on or turn off your air conditioning system remotely with iSocket only if your appliance has a plug. Most air conditioning systems are wired directly to an electric cabinet and have a remote controller to regulate the temperature. You cannot connect the remote controller of such an appliance to iSocket, but if the equipment has a plug you can connect this plug to the iSocket, and set up your air conditioning system to the desired temperature and shut it down (turn off the power supplied through the iSocket to the plug of the appliance). You can then switch it on remotely before arrival. Please note, this option might not be recommended by the manufacturer of the equipment. You do this at your own risk. You could get advice from local electricians as to whether they can install the iSocket Smart Relay for you and integrate it into your air conditioning system.
  • 3. I need longer than 10 feet (3 meters) cable for the temperature sensor. Is this available? Is your temperature sensor special in some way?

    10 feet (3 meters) is the maximum length of our sensor cables. You can extend the cable using a good quality alarm cable. Remember that a longer cable raises the probability of a high voltage drop and wrong measurements. If you use it only to check the temperature and do not use it as a thermostat, then some deviation in measurements would probably not be a problem. It is very important to use quality cable and connectors, however. We check the manufacturing of our temperature sensors to ensure high standards for all their components. Despite the apparent simplicity of this component, it is the product of a series of important factors.